DiskAid FAQ

• There is an app on my iPhone that does not appear under the applications in DiskAid, what gives?
• Where is the ‘Real’ Root folder, why isn’t it displayed?
• I have a jailbreak, and Diskaid is not letting me in Root folder, it is greyed out, why is that?
• When I’m in folders /iTunes_Control/Music/F00 … , I can’t view Music and Video titles.
• When I’m in folders /Photos … , I can’t view my picture and photos albums synced using iTunes.
• Why is there a free disk space discrepancy between DiskAid and iTunes?
• Why can’t I create a folder in the left ‘Navigation’ pane?
• I’m a developer and I want to render my application compatible with DiskAid, how do I do that?

There is an app on my iPhone that does not appear under the applications in DiskAid, what gives?

• The ‘Sharing’ feature of this application is probably not set. In order to verify this parameter open iTunes, connect your device, select the ‘Apps’ tab and you will see a list of applications that can transfer document between your device and computer; if the app in question isn’t displayed, sharing isn’t enabled!

Where is the ‘Real’ Root folder, why isn’t it displayed?

• The real root is only available to devices that have a ‘Jailbreak’ but it might not appear even if the device has been jailbroken. In this case it?s because afc service is missing on the device, and this can be fixed by simply downloading the afc2add package in Cydia on the device directly.

I have a jailbreak, and Diskaid is not letting me in Root folder, it is greyed out, why is that?

• There is a missing config file within “Blackra1n” and in “Spirit” jailbreaks that prevents DiskAid to access Root folder. You can fix that by downloading the “afc2add” from Cydia!

When I’m in folders /iTunes_Control/Music/F00 … , I can’t view Music and Video titles.

• It’s because the iPod stores them in a Apple proprietary database. To retrieve Music and Videos from your device, use TuneAid. TuneAid lets you view your entire iPod library (track names, artists, albums, playlists, ratings…) and then transfer them to your computer.

When I’m in folders /Photos … , I can’t view my picture and photos albums synced using iTunes.

• It’s because the iPod stores them in a Apple proprietary database. To retrieve Picture from your device, use PicsAid. PicsAid lets you view your entire iPod Photo library and then transfer it to your computer.

Why is there a free disk space discrepancy between DiskAid and iTunes?

• The Free space you see in iTunes is the total free memory available on the Device. DiskAid only displays the available space of the current partition you are browsing (DiskAid Folder, Media Folder and Root Folder). The total available free space of your device is not shown in DiskAid.

Why can?t I create a folder in the left ‘Navigation’ pane?

• Because this is not part of the file system really, the navigation pane lists all available locations for data exchange and file sharing by default plus shortcuts. Folders are to be created in the ‘Browser’ pane on the right, then dragged to the shortcut icon on the ?Navigation? pane, or added manually with a right-click.

I’m a developer and I want to render my application compatible with DiskAid, how do I do that?

• You just need to enable ‘File Sharing’ in your application. For details and instructions on how to do that, please refer to the section ‘File and Document Support’ in iPhone OS reference library.