Feedback

Ok, we are bragging about our software, our support and so on… but honestly, if it was you, you’d do the same! Besides, all this is honest, and yes, we do get negative comments and reviews, and if you would like to join just do so!

We care for your feedback, so please tell us what you have in mind !

(Please do not use this for support issues: we can’t respond here. Use our contact form instead if you expect an answer from us, we will get back to you immediately and personally.)

What Some Say About Us

  • “[...] by the way [TuneAid] worked as stated and it has made my life much easier. I will most definitely be recommending this to others like myself who need to transfer music from their Ipods to a new computer.”

    Sharon, January 2011

  • “I just found FileApp for my iPod. It’s a very cool app and I often use it to hear music because it’s so easy to share files by using wifi.”

    Tobias, October 2010

  • “I have to tell you that DiskAid is like a best friend. Simply important and trustful!”

    Marco, October 2010

  • “Thanks. I think I did everything I needed to do with the free trial, but I really felt I should pay for this anyway. The debacle that is iOS4.0 hosed my Nike Plus on my ipod Touch and your software helped me restore it all. It’s so nice (and so rare) when something works exactly like you want it to. You guys rock! ”

    Mo, July 2010

  • “Fantastic, massive improvement. The new GUI is superb and makes an already essential app even better.”

    Mark, June 2010

  • “I love this software! One of my favorite for computer/iphone interaction hands down.”

    Drew, May 2010

  • “I just wanted to say Thank You for your wonderful program.
    I felt itwas a serious step backwards that apple did not allow disk management on the ipod touch. Thank you for providing a great solution.
    I’ll tell everyone I know about it.”

    Brad, March 2010

  • “Just wanted to tell you guys after trying half a dozen programs, it was a pleasure to find one that actually works. Yours (TuneAid) is the only one that did what was advertised and that was copying playlists and music from ipod to pc. I wish I would have found you sooner.”

    Jason, October 2010

  • “I would like to say that TuneAid is probably the best software I’ve ever purchased. Great job!”

    Wes, July 2010

  • “I can’t tell you how many times, I’ve used your program. I’d be lost without it. You’ve got a customer for life.. LOL!”

    Kim, August 2010

  • “I just want to say thank you for creating TuneAid. It’s saved me so much frustration. Thank you.”

    Maggie, August 2010

  • “FABULOUS! WONDERFUL! I am definitely buying this program. I bought another one that doesn’t work at all. :( So glad I found this one. I have over 2,000 legally bought songs on my Ipod and my other computer crashed. I am so thankful this works!
    God bless you!”

    Tarah, July 2010

  • “I’m all set. Your software is really great! ”

    Diane, June 2010

  • “The program is excellent, did exactly what I hoped it would.”

    Adam, October 2009

  • “It did the trick. thanks.”

    Larry, October 2009

  • “First I’d like to start with the fact that I LOVE TuneAid! My Hard Drive crashed on me and lost my entire music partition. Luckily everything was on my IPOD but I could not find a way to recover it.
    But after some googling I found out about your program. And it does the job! I am copying my entire Ipod right now. It’s 1700+ numbers so I had to buy a license but that was a no-brainer to me since it would save me a lot of work!! And it’s so easy to use.
    THANKS! THANKS!! THANKS!!! I love you :)”

    Johan, September 2009

  • “You have been incredibly helpful and thank so much.”

    Jim, September 2009

  • “Thanks for your support and patience. I wish all support centres and companies where as helpful as you guys, especially the ones over the net.”

    Dean, September 2009

  • “Thank you so much. Because this iPod was setup by a friend, I am always worried about sync-ing it, as iTunes promises to erase everything if I should do so. This is why I bought TuneAid. Of course, I have no idea what I’m doing… thanks for taking the time to respond.”

    Mark, May 2009

  • “Thanks for a great program!! Great job! Saved me when my hard drive crashed!”

    Cindy, December 2008

  • “Everything worked flawlessly with the software.”

    Keith, July 2008

  • “I’m impressed by the simplicity of the whole process!”

    Geir, June 2008

  • “Dear TuneAid… Just a huge THANK YOU for this software.”

    Terri, June 2008

  • “Worked like a bomb, brought through all the playlists in a second or two. Thanks for sorting this out, nice to work with a company that actually has backup support.

    Gary, May 2008

  • “That was exceptionally easy and I successfully transfered.”

    Kathleen, May 2008

  • “Fantastic! For the first time in a long while I finally feel like I have control over my iPod and music! It has driven me nuts that I couldn’t go both ways with the music and play lists. Now I’m all set. Good to know that I can use it with my Laptop as well. Thanks for you help.”

    Darell, Mai 2008

  • “Nifty tool!

    Jan, April 2008

  • “Very useful app for people like me who don’t have wifi at home to transfer files to/from the iPod”

    Frank

  • “thanks for your work and contribution for the Macintosh community”

    Thomas

  • “Huge kudos for the quick response and the excellent product”

    Chris

  • “I think this is a great iPhone app! Most definitely the best I’ve seen so far.”

    Andrew

  • “this app is AMAZING, is incredible all possibilities that i can do with this”

    Marco

  • “FileAid 1.4 is the bomb”

    Ron

  • “Your program has been a savior for me”

    David

  • “Your product is just what I was looking for as a tool to physically connect to my laptop”

    Robert

  • “Your program has increased the iphone’s usefulness tremendously”

    Chuck

  • “Thanks for the response and help”

    Kris

  • “I’ve been looking for software to complete that task for a long time now”

    Igniacio

  • “It is really a very good program complimenting iphone and removing one of its major short coming.”

    Durgesh

  • “It solves all my file transfer problems with iPhone”

    Thomas

  • “Now, I can carry all the reference files needed on the job where ever I go”

    Eric

  • “Great tool, the best for Iphone on the market”

    Gerhard

  • “Programmino utilissimo”

    Roberto

  • “Thanks for being so responsive! Many are not!”

    Kroy

  • “It allows me to keep important files and documents with me on the move”

    Peter

  • “This app is now a “must have”

    Nicki

  • “The only Aps I could find that transfered with a USB option”

    Kayse

  • “How refreshing to deal with folks not just looking to making profit without consideration to service!”

    Thomas

  • “I can now get started on theme creation again and use DiskAid to make life easier in moving files back and forth.”

    Jason

  • “While there are many similar products yours to the best of my knowledge is the only one that doesn’t require WiFi in order to do this or sending it out to some cyber warehouse somewhere.”

    J. David

More Feedback from MacUpdate:
  • Ok, buying this program at that price was a total no brainer for me. Downloaded it, tried it for the alloted 25 demo tracks, went and bought it within 5 minutes of starting up. Definitely delivers as promised with a no nonsense interface, plenty of HUD if you like that as much as I do. Yes, Senuti is free BUT I needed something to copy my playlist off the iPod as well and yeah, that function was definitely worth the money. Kudos to the developer, this is a very handy and extremely useful program.
  • When my hard drive crashed during an iTunes Library backup with Apple’s Backup utility, I was stuck with an “in progress” bundle that wouldn’t restore. I didn’t spend a great deal of time comparing offerings in the iTunes/iPod rescue application space; after reading reviews here on MacUpdate I picked TuneAid from DigiDNA. The price was reasonable and the application delivered on its promised results: it restored everything on my iPod back to my iTunes Library. I noticed on MacUpdate that a new version was ready and I upgraded. A new activation key was needed but before I could kvetch about the inconvenience, a new activation key appeared in my Mail inbox. Good job and thanks, DigiDNA.
  • Works perfectly with at least iPhone, iPod Classic and iPod Nano (these are the ones I’ve tried it with). TuneAid saved my music libery when my media drive crashed and it managed to import back my stuff from my iPod Classic. Great Stuff! The interface is very nice and it works perfectly with iTunes importing not only the songs but the playlists as well.

And now very seriously, we’d like all of our users to be thanked for their feedback, comments and remarks, the good and the bad, because they are our most precious asset: they help us write the best code we can.